Post-covid Tourist Satisfaction in the Hospitality industry: Reflections from Jordan
نویسندگان
چکیده
This study sets out to investigate the effects of COVID-19 on tourism industry in Jordan by studying satisfaction tourists after lockdown. focuses three main areas that may influence tourists' satisfaction. The tourist was conducted using a questionnaire designed and distributed among who used services. Other than that, all guides from six travel agencies involved this were interviewed for cross-checking purposes. There shift level pandemic's peak. determine are services provided agencies, facilities at their destinations, accommodations. findings suggested demanded proper standard operating procedures addition basic requirements provided. Data will inform stakeholders preparation post-COVID-19 industry.
منابع مشابه
Finding the Hospitality Industry
Some academics from the UK have published a conception of hospitality, which they argue is the basis for the understanding of the hospitality industry and for teaching and research in hospitality management (Brotherton, 1999; Lashley, 2000; Lashley and Morrison (eds.), 2000). This paper is in two parts. First, I will review the fundamental ideas proposed in these publications to illustrate that...
متن کاملInternet Diffusion in the Hospitality Industry
Tourism is the most important industry in the world in terms of the numbers of employees and its effect on the social and economical development of a region or country. Holjevac (2003) believes that, by the year 2050, tourism will by far be the largest industry worldwide, with 2 billion tourists and US$24 billion in domestic and international receipts. Moreover, the major tourist destinations w...
متن کاملFinding the Hospitality Industry? Or Finding Hospitality Schools of Thought?
The aim of this article is to provide an overview of hospitality research and how it has developed over the last thirty years. To do this, the state of hospitality research is briefly reviewed and Veal’s (2002) analysis of leisure studies is presented. Hospitality is then compared with leisure studies in order to identify similarities and differences. This comparison then leads to the identific...
متن کاملOn Reflections in Jordan Curves
A purely geometric method for constructing reflections in Jordan curves on the Riemann sphere based on hyperbolic geodesics is introduced. It is then possible to investigate the relations between the geometry of a Jordan domain D and the properties of the reflection by studying properties of hyperbolic geodesics. This idea is used to characterize unbounded Jordan John domains in terms of reflec...
متن کاملData Mining Applications in the Hospitality Industry
Some people say that “success or failure often depends not only on how well you are able to collect data but also on how well you are able to convert them into knowledge that will help you better manage your business (Wilson, 2001, p. 26).” It is said the $391 billion restaurant industry generates a massive amount of data at each purchase (Wilson, 2001), and once collected, such collected data ...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Technium Social Sciences Journal
سال: 2023
ISSN: ['2668-7798']
DOI: https://doi.org/10.47577/tssj.v42i1.8684